Frequently Asked Questions

Find answers about the DS-160, how Zipmi works, pricing, privacy, and what happens after you submit.

The DS-160 is the mandatory form to apply for your US visa. A single incorrect detail can ruin months of waiting or cause the denial of your application. Complete your information with help in your language and verify every answer before submitting it to the embassy.

You need to complete a DS-160 form if you're applying for a US nonimmigrant visa, including a tourist visa, student visa, exchange visa, or other temporary visas. If you're a US citizen, green card holder, or traveling under the Visa Waiver Program (ESTA), you do not need to fill out a DS-160 form.

The DS-160 form has over 40 pages of questions which can be confusing and technical. It commonly experiences system timeouts which can cause you to lose your work. The wording can be complicated, filled with complicated legal terms. Your answers must match your passport and interview exactly as a single mistake can raise red flags, and cause delays.

No. The official government website only works on a computer using Chrome or Firefox, and it's only available in English. Zipmi works on your phone and computer. Saves your progress automatically and you can choose from 19 different languages.

Zipmi uses AI to guide you through only the essential questions in plain, everyday language, no complex legal jargon. You answer simple questions, we complete your official DS-160 accurately, and you submit whenever you are ready. Download your documents and book your embassy interview with full confidence. Your application is ready in minutes.

Yes. You can fill out a DS-160 for yourself or for family members, and your answers are saved so you're not starting from scratch on your next application or renewal.

Zipmi costs $25 per application — one flat price with no hidden fees or subscription.

No. Zipmi is an independent service, not part of the US government. We help you fill out your DS-160 correctly, and you submit it when you're ready. The DS-160 form itself is always free — Zipmi's fee covers the guided help.

No — no company can guarantee a visa will be approved, since that decision is made by the interviewer, not by the form. What Zipmi does is make sure your form is complete, accurate, and consistent, so a paperwork mistake isn't the reason you get delayed or denied.

Yes. Payments are processed securely by Stripe, and your application data is stored with encryption and access controls.

Zipmi is available in 19 languages. Every question is explained in simple, everyday words in your own language — not just translated word-for-word.

Yes. Zipmi helps you complete your DS-160 form, but you still need to book your visa interview and pay the visa fee separately through your local US Embassy or Consulate.

Zipmi automatically saves your answers as you go, so you can close the page and come back anytime without losing anything you've entered.

Still have questions? We're here to help.

Can't find the answer you're looking for? Reach out to our support team for help with Zipmi and your DS-160.