Terms of Service

Zipmi is a technology platform that facilitates:

• Profile creation by H-2 visa job seekers, including uploading sensitive documents such as passports and SSNs.
• Employer job posting based on Department of Labor (DOL) certifications.
• Matchmaking between certified employers and qualified workers.
• Application, interview, and job offer workflows.
• Electronic DS-160 prefill and submission.
• Coordination of visa appointments and travel logistics.

ZipVisa is not a law firm, government agency, visa sponsor, or employment agency. We do not offer legal advice, and your use of the Platform does not create an attorney-client relationship.

You must be at least 18 years old and legally able to enter into contracts. By registering, you confirm that:

• You will provide complete and accurate information.
• You will not share your credentials.
• You will immediately report any unauthorized access or use of your account.

Subject to compliance with this Agreement, ZipVisa grants you a limited, non-exclusive, non-transferable, and revocable license to use the Platform for your internal employment, recruitment, or job search activities. You may not:

• Reverse-engineer, decompile, or modify the Platform.
• Sell, lease, or sublicense access to the Services.
• Use the Services for timesharing or unauthorized third-party access.
• Interfere with the operation or integrity of the Services.
  

All rights not expressly granted herein are reserved by ZipVisa.

3.1  Acceptable Use Policy

You agree to use the Platform only for lawful purposes and in a manner consistent with all applicable laws and regulations. The following conduct is strictly prohibited:

• Submitting fraudulent, falsified, or fabricated information in any application, profile, document, or form, including DS-160 applications.
• Uploading forged, altered, or counterfeit documents, including but not limited to passports, visas, employment records, or government-issued identification.
• Misrepresenting your identity, credentials, authority, or affiliation when registering or using the Platform.
• Using the Platform to facilitate unauthorized immigration activity, human trafficking, labor exploitation, or any other illegal conduct.
• Accessing or attempting to access another user’s account or data without authorization.
• Using automated scripts, bots, or other tools to scrape, mine, or extract data from the Platform without ZipVisa’s express written consent.
• Uploading or transmitting malicious code, viruses, or any content that could harm the Platform or its users.
  

ZipVisa reserves the right to investigate suspected violations of this policy and to suspend or permanently terminate any account found to be in breach. ZipVisa may also report unlawful conduct to the appropriate authorities.

4.1 Workers

• Ensure all submitted information is truthful and accurate.
• Acknowledge that job placement and visa approval are not guaranteed.
• Consent to ZipVisa sharing your information with employers, agents, and government entities as needed.
• Explicitly consent to your personal information — including passport details, immigration history, and other sensitive data entered into the Platform — being used to pre-fill and generate a DS-160 nonimmigrant visa application on your behalf.
• Understand and acknowledge that the DS-160 application is submitted by you directly, or by your designated Agent or Employer acting on your behalf, and not by ZipVisa. ZipVisa’s role is limited to providing the technology that facilitates the pre-fill process based on the information you provide. ZipVisa does not submit, file, or transmit DS-160 applications to any government agency.
• Accept responsibility for reviewing the accuracy of all information pre-filled in your DS-160 before it is submitted, and acknowledge that ZipVisa is not liable for any errors, omissions, or consequences arising from inaccurate or incomplete information you have provided.

4.2 Employers

• Use the Platform for lawful recruiting purposes only.
• Ensure all job listings and documents are accurate and current.
• Comply with federal and state labor and immigration laws.
• • Review all worker profiles, applications, and associated documents prior to submission or official use, and acknowledge that the accuracy of such materials depends on the information provided by the worker.

4.3 Agents & Employers Processing Workers Directly

The following obligations apply to all Agents and to any Employer that directly manages or submits DS-160 applications on behalf of workers without the use of a third-party agent.

• Do not charge unlawful fees to workers.
• Act in accordance with all applicable employment, recruitment, and immigration laws.
• Prior to submission, carefully and thoroughly review every DS-160 nonimmigrant visa application generated through the Platform in its entirety. It is the sole responsibility of the Agent or Employer to verify the accuracy, completeness, and correctness of all information before any application is submitted.
• Acknowledge that all DS-160 applications are generated by the Platform based solely on the information and inputs provided by the workers or applicants. Zipmi does not independently verify, validate, or supplement any worker-provided information.
• Accept full responsibility for any corrections required to a DS-160 before or after submission, arising from inaccurate, incomplete, or misleading information submitted by a worker.
• Provide timely and constructive feedback to ZipVisa regarding platform functionality, errors, and usability when requested, as a condition of continued platform access during the beta period.

4.4 Data Accuracy
By submitting information, you:

• Confirm its accuracy.
• Waive liability against ZipVisa for any reliance on such data.
• Acknowledge that ZipVisa may rely on the accuracy of the information provided.

Use of the Platform is also governed by our Privacy Policy.

• We use encrypted storage and third-party processors.
• We may contact workers directly in connection with visa processing.
• We may anonymize and aggregate data to improve our services.

ZipVisa may anonymize and aggregate user data to improve services and for analytics. Aggregated data will not identify any individual and may be retained indefinitely. We will retain personal information only as long as necessary to provide services or as required by law. Upon account deletion or contract termination, we will delete or de-identify personal data unless legally required to retain it.
Data destruction follows U.S. federal data security standards. You grant ZipVisa a license to store and process your data solely for the purpose of providing the Services.

ZipVisa uses reasonable efforts to maintain 99% uptime. We may:

• Perform scheduled maintenance.
• Roll out security patches and system updates.

Some updates may be required to continue use of the Platform. The Platform is currently in a beta phase. Features and functionality may be incomplete, subject to change, or temporarily unavailable. ZipVisa makes no warranties regarding the stability, fitness, or uninterrupted availability of the Platform during this period.

We may revise these Terms from time to time. Continued use after updates constitutes acceptance of the revised Terms. Major changes will be notified via email or posted on the Platform.

All content and software is the property of ZipVisa or its licensors. You may not copy, modify, or distribute our content or brand elements without written permission. All feedback, suggestions, or improvements submitted by you regarding Zipmi may be used by ZipVisa without restriction or compensation. You grant ZipVisa a perpetual, royalty-free license to use any such input.

9.1  Non-Competition

In consideration of access to the Zipmi platform and its proprietary workflows, technology, processes, and data, Agents and Employers agree that during the term of this Agreement and for a period of two (2) years following its termination or expiration, they will not, directly or indirectly:

• Design, develop, build, fund, or launch any software platform, tool, or service that competes with Zipmi’s core business, including but not limited to platforms that automate, facilitate, or assist in the preparation or filing of DS-160 applications, H-2 visa workflows, or substantially similar immigration-related services;
• Contribute to, advise, or hold a financial interest in any third party engaged in developing a product or service substantially similar to the Zipmi platform;
• Use any knowledge, workflows, processes, data structures, or proprietary insights gained through access to the Zipmi platform to build or assist in building a competing product or service.

9.2  Non-Solicitation

During the term of this Agreement and for a period of one (1) year following its termination, Agents and Employers agree not to directly or indirectly solicit, recruit, hire, or encourage any ZipVisa employee, contractor, or other platform user to terminate their relationship with ZipVisa or to join or support any competing venture.

9.3  Reasonableness & Severability

You acknowledge that the restrictions in this section are reasonable in scope and duration given the proprietary nature of the Platform and the legitimate business interests of ZipVisa. If any restriction is deemed unenforceable by a court of competent jurisdiction, it shall be modified to the minimum extent necessary to make it enforceable, and all remaining provisions shall remain in full force and effect.

9.4  Injunctive Relief

You acknowledge that a breach of this section would cause irreparable harm to ZipVisa for which monetary damages would be an inadequate remedy. ZipVisa shall be entitled to seek injunctive or other equitable relief in addition to any other remedies available at law or in equity, without the requirement of posting a bond.

ZipVisa is not a law firm. We do not provide legal representation or advice. Any information provided through the Platform is for informational purposes only and does not constitute legal advice.

11.1  Disclaimer of Warranties

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE ZIPMI PLATFORM AND ALL SERVICES PROVIDED BY ZIPVISA ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. ZIPVISA EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

• Any implied warranty of merchantability, fitness for a particular purpose, title, or non-infringement;
• Any warranty that the Platform will be uninterrupted, error-free, secure, or free of viruses or other harmful components;
• Any warranty regarding the accuracy, reliability, completeness, or timeliness of any content, data, or results obtained through the Platform;
• Any warranty that job placements, visa approvals, or any other employment or immigration outcomes will result from use of the Platform.

No advice or information, whether oral or written, obtained by you from ZipVisa or through the Platform shall create any warranty not expressly stated in this Agreement.

11.2  DS-160 Specific Disclaimer

ZipVisa expressly disclaims any and all liability related to DS-160 nonimmigrant visa applications generated through the Platform. Specifically:

• ZipVisa is not responsible for visa denials, delays, revocations, or any adverse immigration outcomes, regardless of whether a DS-160 was generated using the Platform.
• All DS-160 applications are generated solely from information entered by workers and reviewed and submitted by the designated Agent or Employer. ZipVisa does not independently prepare, verify, or submit DS-160 applications to any government agency.
• Any errors, omissions, or inaccuracies in a DS-160 application — whether arising from worker-provided data, Agent or Employer review failures, or technical issues — are the sole responsibility of the submitting party.
• ZipVisa makes no representation that a DS-160 generated through the Platform will be accepted, approved, or deemed complete by U.S. Citizenship and Immigration Services (USCIS), the U.S. Department of State, or any other government authority.

11.3  Exclusion of Consequential and Other Damages

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL ZIPVISA, INC. OR ANY OF ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, OR LICENSORS BE LIABLE FOR ANY:

• Indirect, incidental, special, consequential, punitive, or exemplary damages;
• Loss of profits, revenue, data, business, goodwill, or anticipated savings;
• Damages arising from visa denials, employment outcomes, immigration decisions, or reliance on Platform-generated content;
• Damages arising from unauthorized access to or alteration of your data or account;
• Any other damages or losses arising out of or related to your use of or inability to use the Platform.

THESE EXCLUSIONS APPLY REGARDLESS OF THE THEORY OF LIABILITY — WHETHER BASED IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE — AND EVEN IF ZIPVISA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

11.4  Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, ZIPVISA’S TOTAL AGGREGATE LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF OR RELATING TO THIS AGREEMENT OR YOUR USE OF THE PLATFORM SHALL NOT EXCEED THE GREATER OF (A) ONE HUNDRED DOLLARS ($100) OR (B) THE TOTAL FEES PAID BY YOU TO ZIPVISA IN THE THREE (3) MONTHS PRECEDING THE CLAIM. DURING ANY FREE ACCESS OR BETA PERIOD, THIS AMOUNT SHALL BE ZERO.

We may suspend or terminate your account for any violation of these Terms. You may terminate your use at any time. Upon termination, your access to your data may be permanently deleted.

You agree to indemnify, defend, and hold harmless ZipVisa and its officers, directors, employees, and affiliates from any third-party claims, liabilities, damages, or expenses (including attorneys’ fees) arising out of or related to your use of the Platform, your submitted content, your violation of applicable law, or any breach of these Terms.

ZipVisa is not liable for delays or failure to perform resulting from causes beyond its reasonable control, including but not limited to acts of God, internet outages, labor strikes, pandemics, or government restrictions.

You agree not to use the Platform in violation of U.S. export control laws, including restrictions against use in embargoed countries or by persons on the U.S. Treasury’s list of Specially Designated Nationals.

With your prior written consent, ZipVisa may identify your company as a client and publish case studies or testimonials about your experience using the Platform.

You and ZipVisa agree to maintain the confidentiality of any non-public technical, financial, or business information disclosed during use of the Platform, except where disclosure is required by law or court order. This obligation will survive termination of this Agreement.

This Agreement is governed by the laws of the State of Delaware. Any dispute shall be resolved through binding arbitration in Wilmington, Delaware.

This Agreement is written in English, and the English language version shall govern and control in all respects. Any translation of this Agreement into another language is provided for convenience only. In the event of any conflict or inconsistency between the English version and any translation, the English version shall prevail.

You may not assign, transfer, or delegate your rights or obligations under this Agreement, in whole or in part, without the prior written consent of ZipVisa. ZipVisa may freely assign this Agreement, including all rights and obligations hereunder, to any affiliate, successor entity, or acquirer in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of its assets, without notice to or consent from you. Any attempted assignment in violation of this section shall be null and void. This Agreement shall be binding upon and inure to the benefit of the parties and their respective permitted successors and assigns.

If you have questions, contact us at: info@zipmi.ai